Dmitry Zhagrin - IT Engineer

An experienced IT professional with over 20 years of proven expertise across various IT domains including support, development, business continuity, security, risk management, and cost management. Demonstrated success in utilizing a diverse technology stack to ensure efficiency and reliability of IT infrastructure.

Key Skills:

• Operating Systems and Platforms: Proficient in Windows and Linux operating systems, as well as experience with cloud platforms such as Microsoft Azure, AWS, and Yandex.Cloud. Significant experience with Active Directory for user management and authentication, and deployment of Microsoft 365 cloud solutions.
• Business Continuity and Security: Deep knowledge in business continuity (BCP) and disaster recovery (DR), including development and testing of disaster recovery plans. Experience in information security enforcement using standards and methodologies such as ITIL and Information Security. Familiarity with monitoring and protection systems like Chekpoint.
• Networking Technologies: Strong command of networking technologies including configuration and maintenance of Cisco and Mikrotik equipment. Experience with VoIP systems including CUCME and Asterisk to facilitate organizational communications.
• Cloud Technologies and Development: Experience with AWS and Azure cloud platforms, including infrastructure as code management using Terraform and Git for deployment and configuration automation. Proficiency in Kubernetes for managing containerized applications.
• Management and Support: Extensive experience in IT infrastructure management including service request management and user support. Experience with virtualization management systems like VmWare, as well as backup and data recovery tools like Veeam.
• Communication and Collaboration: Experience working in a team environment, as well as effectively communicating with colleagues and clients. Experience collaborating with colleagues from different departments to solve problems and achieve business goals. Proficiency in collaborative tools such as Microsoft Teams for efficient information exchange and teamwork.

Current stack:

Windows, Microsoft 365, Active Directory, Azure, BCP/DR, Cisco, Mikrotik, CUCME, Chekpoint, ITIL, Information Security, AWS, IT management, Helpdesk, Asterisk, RDS, VmWare, Linux, Veeam, Teams, Yandex.Cloud, k8s, Terraform, Git, LAMP, CCNP, MDM, SAN